Returns & Exchanges
Our dedicated team is committed to providing our heroes with the seamless shopping experience they deserve, from start to finish. If there are any problems with your order, please contact us here.
Return, Refund & Exchange Policy
In the event of any product dissatisfaction, please do not hesitate to contact us by completing the form provided here.
Items must be sent back in their new, unworn conditions with original tags still attached within 14 days of delivery.
We cannot accept soiled returns of any kind (makeup, stains, etc), please be careful when trying on items.
We reserve the right to refuse a return if it has been worn, laundered, or soiled. In the event our team receives items falling under this description, the items will be sent back to original shipping address without any refund processed. To avoid this, please contact our customer care team here to address any issues or concerns you have regarding the item(s) you wish to return.
Sale items cannot be returned but can be exchanged for another at the same price.
Original shipping charges are non-refundable.
Essentials cannot be returned.
Once a refund has been requested, and the returned items have undergone inspection and approval, a refund will be processed back to the original method of payment within 5 days. Please be aware that your financial institution may require additional time to complete the transaction.